Training Course in Leadership Skills and Emotional Intelligence for HR Professionals

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Training Course in Leadership Skills and Emotional Intelligence for HR Professionals
Duration One Week
Price £4000.00
Language English/Arabic

In today’s evolving business landscape, the role of Human Resources (HR) has grown beyond administrative functions to become a strategic leadership force essential for organizational success and sustainability. Leadership skills and emotional intelligence have become fundamental pillars for every HR professional. HR specialists now focus not only on managing policies and procedures but also on fostering a positive work culture, guiding individuals through change, and addressing the human and psychological challenges employees face in modern workplaces.

In response to this need, The Dubai Premier Training Centre offers a specialized training program on Leadership and Emotional Intelligence Skills for HR Professionals, designed to equip leaders with behavioral and leadership tools aligned with global best practices and modern market demands. This course addresses the growing requirement for HR leaders capable of balancing decisiveness and flexibility, organizational performance, and employees’ emotional needs.

The course emphasizes practical and applied emotional leadership skills, combining modern theoretical concepts with real-world workplace applications. Participants will develop self-awareness, enhance their ability to influence others positively, foster effective communication, build trust, manage conflicts professionally, and become conscious leadership role models capable of guiding teams steadily during change and pressure.

This course is part of a series of premium programs by The Dubai Premier Training Centre, aimed at enhancing human competencies and providing essential leadership and interpersonal skills that make a real difference in organizational success and creating sustainable, healthy workplaces.

Course Objective

By the end of this course, participants will be able to:

  • Understand modern leadership concepts and their role in HR management

  • Recognize the importance of emotional intelligence in professional leadership

  • Develop self-awareness and emotional regulation in the workplace

  • Enhance empathy and effective communication with employees

  • Build high-performing teams based on trust and respect

  • Manage workplace stress and conflicts effectively

  • Improve decision-making in sensitive human scenarios

  • Boost motivation and positive influence on others

  • Lead organizational change with high emotional intelligence

  • Strengthen employee loyalty and job satisfaction

Target Audience

This course is designed for:

  • HR Managers

  • HR Specialists and Personnel Officers

  • Team Leaders and Supervisors

  • Organizational Development Officers

  • Learning and Development Officers

  • Candidates for HR leadership positions

  • Business owners and entrepreneurs

  • Anyone seeking to enhance their leadership and interpersonal skills

Course Module

1. Introduction to HR Leadership

  • Definition and role of leadership in modern organizations

  • Difference between management and leadership in organizational context

  • Evolution of HR from an administrative role to a strategic partner

  • Traits of effective HR leaders

  • Leadership challenges faced by HR professionals

2. Emotional Intelligence and Its Dimensions

  • Definition of Emotional Intelligence (EI)

  • Key components of EI

  • EI versus IQ

  • Importance of EI in workplace performance

  • Impact of EI on leadership effectiveness

3. Self-Awareness as a Foundation for Leadership

  • Concept and importance of self-awareness

  • Recognizing personal emotions and their influence on decisions

  • Role of values and beliefs in leadership behavior

  • Strengths and development areas for leaders

  • Tools and techniques to develop self-awareness

4. Emotion Management and Stress Control

  • Understanding emotional reactions in work situations

  • Strategies to control anger and impulses

  • Managing work-related stress and fatigue

  • Psychological resilience in leadership

  • Maintaining emotional balance in challenging situations

5. Empathy and Understanding Others in the Workplace

  • Concept and significance of empathy for leaders

  • Difference between empathy and excessive empathy

  • Reading others’ emotions and body language

  • Handling diverse employee needs

  • Building professional relationships based on respect

6. Effective Leadership Communication Skills

  • Foundations of impactful human communication

  • Active listening in leadership

  • Asking intelligent questions

  • Communication in sensitive situations

  • Providing constructive feedback

7. Emotional Intelligence in Conflict Resolution

  • Nature of workplace conflicts

  • HR’s role in managing disputes

  • Using EI in mediation

  • Handling employee disagreements

  • Turning conflict into development opportunities

8. Motivational Leadership and Team Building

  • Understanding employee motivations

  • Different styles of motivation

  • Empowering employees and building trust

  • Creating a supportive and motivating work environment

  • Managing multicultural teams

9. Decision-Making from an Emotional and Leadership Perspective

  • Balancing rationality and emotions in decisions

  • Emotional influence on professional judgments

  • Making fair and objective decisions

  • Handling difficult decisions (termination, promotion, conflicts)

  • Professional ethics in decision-making

10. Emotional Intelligence in Leading Change

  • Resistance to change and its psychological roots

  • Role of an emotionally intelligent leader in change management

  • Supporting employees during change stages

  • Communication during organizational change

  • Enhancing engagement and commitment

11. Practical Applications of Emotional Intelligence in HR

  • EI in recruitment and selection

  • Human-centric performance management

  • Managing complaints and negative behaviors

  • Building a positive organizational culture

  • Promoting workplace mental health

12. Developing a Personal Emotional Leadership Plan

  • Assessing current EI level

  • Setting leadership development goals

  • Creating an individual development plan

  • Progress indicators

  • Continuous learning and professional growth

Learning Outcomes

By the end of this program, participants will be able to:

  • Lead teams confidently with emotional awareness

  • Improve professional relationships within the organization

  • Reduce conflicts and increase collaboration

  • Enhance employee loyalty and satisfaction

  • Elevate HR’s role as a driver of organizational change

Participants can also access other professional HR and leadership courses through The Dubai Premier Training Centre.