In today’s fast-paced corporate world, the role of an executive secretary extends far beyond traditional administrative tasks. Executive secretaries are trusted with managing high-level communications, organizing complex schedules, preparing official documentation, and supporting senior executives in achieving strategic goals. The Executive Secretary Skills Training Course, offered by The Dubai Premier Training Centre, is designed to equip participants with the essential skills, professional confidence, and organizational expertise required to excel in this dynamic role.
This program emphasizes modern administrative practices, time management, business communication, professional etiquette, and the use of digital tools for office efficiency. By combining theoretical learning with practical applications, participants will gain the knowledge and confidence to serve as the cornerstone of executive-level operations.
Whether you are an aspiring executive secretary, an experienced administrative professional looking to refine your skills, or someone transitioning into a corporate support role, this course ensures that you acquire the competencies to meet and exceed the expectations of today’s competitive business environment.
Course Objective
To develop advanced organizational and multitasking skills for executive-level support.
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To strengthen written and verbal business communication skills.
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To train participants in professional etiquette, confidentiality, and corporate ethics.
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To provide hands-on knowledge of modern office software and digital tools.
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To prepare participants for high-pressure executive environments with resilience and adaptability.
Target Audience:
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Executive secretaries and personal assistants seeking skill enhancement.
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Administrative professionals aspiring to support senior executives.
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Office managers aiming to refine communication and organizational expertise.
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Fresh graduates interested in pursuing a career in executive support.
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Professionals transitioning into administrative or secretarial roles.
Course Module
Introduction to the Role of the Executive Secretary
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Core responsibilities and expectations.
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The evolving role in modern organizations.
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Business Communication Skills
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Professional email writing and reporting.
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Effective verbal and non-verbal communication.
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Managing correspondence with tact and diplomacy.
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Time and Priority Management
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Scheduling and calendar management.
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Handling multiple tasks under pressure.
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Tools for time efficiency.
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Professional Etiquette and Corporate Protocol
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Business etiquette in meetings and events.
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Cross-cultural workplace communication.
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Handling confidential information ethically.
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Office Technology and Digital Tools
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Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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Digital calendar and task management applications.
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Document management systems.
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Event and Meeting Coordination
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Planning executive meetings.
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Preparing agendas and minutes.
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Organizing conferences and travel arrangements.
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Problem-Solving and Decision Support
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Assisting executives in research and reporting.
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Analytical skills for problem-solving.
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Supporting decision-making processes.
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Stress and Conflict Management
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Building resilience in high-pressure environments.
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Strategies for conflict resolution.
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Work-life balance for secretarial roles.
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By the end of the course, participants will master the skills necessary to support senior leadership with professionalism, efficiency, and discretion.